If you have been involved in an automobile accident, you should be aware that—despite the many television commercials which portray your insurance company as your friend—you will likely be dealing with a company which will do everything in their power to undervalue your claim, or even to deny the claim altogether. The U.S. insurance industry brings in profits of more than $30 billion a year, and the CEOs of the insurance company are paid more than most other industries. Despite this, unethical behavior—and downright dirty tricks—are sometimes used to boost the companies’ financial bottom lines even more. Common insurance company tactics can include the following:
- Your insurance company may be quick to act with a goal of catching you “off guard,” and definitely before you have considered hiring an attorney and before you’ve even discovered the extent of your injuries. It is important that you never accept a quick offer from an insurance company, and equally important that you have an experienced attorney by your side to look out for your interests.
- You may be asked for a recorded statement. The goal is to get you to say something on tape, while you are still flustered from the accident, then will later use those statements to deny or devalue your claim. Even something as innocent as answering a question asking how you are by saying “I’m fine, thank you,” can end up costing you. After all, you just said you were “fine.”
- Your insurance adjuster—despite being very friendly—has the company profits uppermost in his or her mind. You may even be told by the adjuster that you don’t need an attorney. Remember those injured in an accident who are well-represented legally, have been shown to end up with larger settlements than those who deal directly with the insurance company. Your attorney actually does have your best interests at heart, while your insurance company does not.
- Some insurance companies may ask you to sign a medical authorization form, allowing them to obtain your medical records—any and all of your medical records, not just those relating to your auto accident. The goal with this request is to discover any type of personal information about you which will allow them to deny your claim. Perhaps you suffered a horse riding accident two decades ago (for which you were treated, and you recovered from with a couple of months). Suddenly, the insurance company is claiming your current injuries are related to that accident, rather than your auto accident. Never, ever give a medical release form to an insurance company until you have spoken to your attorney.
- Your insurance company may continuously delay your claim, until you accept a low settlement. Your insurance company is aware you may be unable to work, therefore are not bringing in a regular paycheck. They know you are helplessly watching your medical expenses, as well as your regular monthly expenses, continue to mount. The insurance company is waiting until your desperation has reached the point that you will settle for a lowball offer.
- Your insurance company may be surveilling you, in your home, at work or when you are engaging in a recreational activity with your family. If you are asking for a significant settlement, the insurance company may have an investigator follow you without your knowledge. The goal will be to catch you engaging in some activity which would indicate your limitations are much less significant than you have claimed. Obviously, you should never claim injuries you don’t have, but you could still have serious injuries, yet have to pick up your crying toddler no matter how much it hurts.
- The insurance company may attempt to deny liability altogether. They may do this by claiming the accident was your fault, or at least partially your fault.
- The insurance company may dispute the level of your injuries. Insurance companies often want to limit your medical treatment, therefore may dispute the fact that you are as seriously injured as you claim, or may say your injuries were present prior to the accident.
Further Reading: Want to Avoid an Accident? Get Some Sleep!
In the end, you should never try to negotiate with an insurance company without an experienced Denver personal injury attorney by your side. Your attorney has spent years dealing with every insurance tactic around, and has a comprehensive knowledge of Colorado injury law. Further, your attorney will be constantly ensuring your rights, and your future are properly protected.
Contact Our Experienced Denver Personal Injury Attorneys
At the Gold Law Firm, our personal injury attorneys have been assisting injured Denver accident victims and their families for years. We know how to negotiate with insurance companies and we never stop fighting until we get the money YOU need to recover. Contact Gregory A. Gold of the Gold Law Firm today for a free consultation at (303) 694-4653.
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